Q1. Could I order a sample to test the quality?

• Yes, samples are available. The samples are charged. We suggest you test the samples before the formal order.

Q2. Do you have any MOQ limit?

• Normally, we can support orders more than 10 pcs. Different products with different MOQ, price and delivery time.

Q3. How do you ship the goods and how long does it take arrive?

• For samples, We usually ship by DHL, UPS, FedEx or TNT. It usually takes about 15 working days to arrive.
  For cargos, you can choose sea or airline service by your needs.

Q4. Can I visit your factory?

• Yes, welcome to China and welcome to our factory.

Q5. Do you accept OEM order?

• Yes, we customized a lot of items for our customers.

Q6. What kinds of payment method do you accept?

• We accept T/T(Wire transfer), Western Union and PayPal.

Q7. Do your products carry warranty?

• Yes, 12 months and permanent technical support.

Q8. How long will it take you to ship?

• Lead Time (Alarm Control Panel)
  If you finish the payment today, your order will ship out within the delivery date.
  

  Quantity (pieces)	1 – 100	101 – 500	>500
  Est. Time (days)	15	45	To be negotiated

• Port (All Products)
  Shenzhen
• Batteries (All Products)
  The batteries will be taken off from the products. Please add the batteries in the products by yourself.