13 Measures to Enhance Bank ATM Security System
Problems
As the banking industry continues to promote the use of customer terminals, ATMs are being used in more and more environments and locations. For business expansion, many banks are further installing ATMs in towns and villages, and even off-line installations. ATMs, as a 24/7, unattended, outdoor precision equipment, also have many security risks. Although video surveillance has been widely used in bank security, but the main role of video surveillance is the after-the-fact investigation. How to effectively do the ATM security system has become increasingly important and difficult.
Criminals are using ATMs to commit crimes and there are more and more disputes between banks and customers, mainly in the following ways.
- ATMs are maliciously damaged, knocked, cut, and excavated by the entire machine
- Opening ATM money boxes using superior unlocking skills
- Use of ATM for illegal deposits, withdrawals, transfers
- Use of stolen cards, fake cards to take out banknotes
- Deliberate modification of the ATM money exit
- Controversy over whether the ATM exit spits out money and whether the cardholder has taken the money
Objectives
Based on the above issues, the bank ATM security system must serve the following purposes.
- Effectively deter crimes against ATMs and avoid crimes against ATMs
- Effective prevention of ATM vandalism, timely alarm and loss reduction
- ATM management can grasp the ATM site situation in a timely and accurate manner
- Record the image data of ATM users to prevent card theft and counterfeit cards, and reduce disputes between banks and cardholders
- Provide information for post-incident analysis
13 Measures of Enhancing ATM security System
In order to achieve the above purpose and to better manage the ATM protection system, we shall take the following measures.
- Installation of voice reactor at the entrance of ATM rooms and posting of warning signs indoors to play the role of warning and reminding.
- The installation of video surveillance system, obvious installation and hidden installation combination, both to deter criminals, but also effective access to crime information.
- The location of the video surveillance installation to be able to record the withdrawals and card number information to prevent theft of customer cards, fake cards.
- The image data should be stored for a long time, the alarm video to backup and save.
- Monitoring video can be intelligently switched to accurately understand the ATM panoramic situation.
- The installation of intrusion alarm system, the addition of special detectors to protect the ATM, such as vibration detectors, displacement detectors, etc., when criminals to the ATM equipment malicious damage, knocking, scratching, whole machine digging and other acts of destruction, the system can be timely detection and automatic alarm to ensure the ATM security. At the same time, install smoke detectors, heat detectors, etc., to prevent the risk of fire.
- For the intrusion alarm system to install the siren, flashing lights, electronic locks and other linkage output devices. When the intrusion alarm system alarms, the alarm information is immediately uploaded to the alarm monitoring center, at the same time, the intrusion alarm system issues an audible and visual alarm and immediately closes the electronic lock, so that criminals have nowhere to run.
- The ATM security software should be used to combine the intrusion alarm system and video surveillance system. When criminals approach the ATM machine began to commit crimes, the alarm control panel immediately alarms, the real-time video linking the alarming zone pops up in the alarm monitoring center and is recorded automatically, at the same time, the alarm monitoring system to issue an alarm sound to remind the alarm monitoring center staff alarm occurred.
- ATM monitoring system video signal and intrusion alarm system alarm signal using digital, multi-network remote transmission at the same time to ensure that the signal is fast, stable and secure.
- ATM monitoring and intrusion alarm system with remote control functions to meet the requirements of banks to monitor and centralize the management of a large number of ATM machines.
- In addition to the management of each bank branch for ATM security, and by the bank’s head office security department to set up alarm monitoring center unified centralized supervision, which is more suitable for the high-speed development of the bank’s ATM business needs, can strengthen the management of ATM, avoid wasting investment, and effectively protect the normal use of bank ATM security.
- Using a voice intercom system: Deploy a network intercom device next to the bank’s ATM machine. The alarm monitoring center can initiate intercom to deter suspicious personnel, or the customer can initiate intercom to report to the alarm monitoring center for assistance. The alarm monitoring center accepts the request and provides operational guidance through intercom.
- Installation of protection cabin system: In order to create isolated private space for customers and improve the sense of security for users, each ATM machine is installed with a protection cabin for isolation, coupled with access system, to realize that if there are people in the protection cabin, it cannot be opened from the outside, and no one is in the cabin, it can be opened from the outside only, to provide private space for the users and guarantee the safety of users’ cash withdrawals.
ATM alarm system in the ATM Cash-adding Room
In addition to the ATM alarm system of the ATM self-service area, the ATM alarm system of the ATM back-end cash-adding room is also important. We can take the following measures.
- Install door contacts at the door of the ATM cash-adding room to prevent criminals from breaking into the room.
- To cash-adding room facing the ATM self-service area side of the wall installed vibration detectors to prevent professional criminals from the outside to add money room wall into the damage invasion.
- Multiple infrared detectors are installed in the ATM cash-adding room to detect human intrusion in all directions.
- Smoke detectors and heat detectors are installed in the ATM cash-adding room to prevent the risk of fire.
Please read the related bank and ATM security solutions below to know more about bank ATM security system methods.