Effective Tips to Prevent False Alarms with Your Monitored Alarm System

A professionally monitored alarm system provides real-time protection for homes and businesses by instantly alerting emergency responders to threats like burglary, fire, or gas leaks. However, false alarms remain a common issue that can waste emergency resources and lead to costly penalties. By understanding how to properly use your monitored alarm system, you can prevent false alerts, ensure accurate response, and maximize your system’s reliability and performance.

1. Educate All Household Members on System Operation

Every member of your household should know how to properly operate the monitored alarm system to avoid accidental triggers.

• Teach arming/disarming procedures
• Explain alarm modes like “Away,” “Stay,” or “Night”
• Practice regular drills to reinforce understanding

Tip: Walk new residents through a complete demo and provide a laminated cheat sheet near control panels.

2. Memorize and Secure Your Passcode

The security of your monitored alarm system relies heavily on your passcode:

• Avoid obvious combinations (e.g., birthdays, 1234)
• Change codes regularly
• Never share codes insecurely

Tip: Use a secure password manager to store and rotate passcodes for added safety.

3. Schedule Regular System Maintenance

Timely maintenance prevents technical issues that often lead to false alarms.

• Perform monthly inspections
• Report warning signals (beeping, battery warnings)
• Arrange for annual professional servicing

Tip: Log all service records in a home security journal or app.

4. Keep Your Monitoring Contact Information Updated

Always ensure your alarm monitoring company has your latest:

• Mobile numbers and emails
• Backup emergency contacts
• Authorized responder details

Tip: Add a calendar reminder every 6 months to verify your contact file.

5. Use Temporary Passcodes for Visitors

Avoid giving permanent access to short-term guests:

• Set temporary access codes
• Deactivate codes immediately after use
• Use systems with passcode usage logs

Tip: Never send passcodes via SMS—use encrypted platforms like Signal or WhatsApp.

6. Install a Pet-Friendly Alarm System

Minimize false alarms triggered by pets by:

• Calibrating motion sensors
• Installing sensors above pet-accessible areas
• Choosing pet-immune PIR technology

Tip: Opt for systems that ignore movement under 40 lbs (18 kg) if you own small animals.

7. Avoid Sensor Interference from Household Items

Decor, curtains, or hanging plants can obstruct or activate sensors:

• Keep sensor lines of sight clear
• Avoid placing items near sensor beams
• Use ceiling-mounted motion sensors for better coverage

Tip: Test sensor coverage after moving or decorating.

8. Reconfigure the System After Renovations

After any remodel or layout change:

• Reposition sensors
• Check coverage zones
• Update the system map with your provider

Tip: Add new entry sensors to cover added doors or windows.

9. Notify Your Provider When Traveling

When leaving town:

• Alert your provider with travel dates
• Enable “vacation mode”
• Assign and brief a trusted responder

Tip: Monitor activity remotely through your system’s mobile app.

10. Test Alarm Batteries Regularly

Low batteries are a leading cause of false alerts:

• Test the system monthly
• Replace batteries at least annually
• Use long-life lithium batteries when available

Tip: Keep spare batteries stored in a cool, dry place.

11. Add Video or Audio Verification Features

Verified alarms help reduce false dispatches:

• Install linked video surveillance
• Enable audio verification where supported
• Position cameras for full perimeter coverage

Tip: Choose UL-listed systems with integrated verification for enhanced police response.